Previous Hotel Reception experience would be highly beneficial but not essential.
Strong English written and verbal communication skills and be IT literate.
A real passion for providing excellent customer services is a must.
Have first class people skills
Be able to remain calm under pressure
Knowledge of Eviivo PMS would be an advantage
Managing a Reception
Meeting and greeting guests
Dealing with daily banking
Looking after the guest with a variety of requests
Other ad hoc duties
To be responsible for check in and check out
To accept post and deliveries
Helping visitors to manage luggage with wider team
Promote facilities to visitors
Booking of Events and Conferences
Managing Housekeeping team in absence of Hotel Manager
The ethos of the Company is a real family culture where everyone looks after each other and strives to delight the customers.
The successful candidate will receive the following benefits:
Above average remuneration package, including tips
Ongoing staff training and development to ensure you reach your potential
Eligible employees benefit from a NEST pension scheme
Parking on/near site ·
Increased holidays with time served
Staff discount in all outlets
28 days holiday per year which increases with time served
Why Should You Apply?
The chance to join a well-established company
The opportunity to become part of a hardworking, dedicated team
To showcase your knowledge and experience
High staff retention